Contextual cases
Scenarios and examples connected to participant roles and business reality.
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— Craskills flagship course · SPEAK
Business Communication and Executive Presence
Communicate ideas with clarity, confidence, credibility, and influence.
CSDesigned by Craskills Learning and Development Solutions
Contextual learningAdapted to participant roles
Hands-on practiceRelevant workplace situations
5 learning modulesClear, practical architecture
Offline / OnlineFlexible delivery options
CustomisableAligned to organisational goals
About this courseBuilt around the moments
Built around the moments
that matter at work.
Professional impact depends on more than speaking fluently. Participants learn to structure messages, adapt to stakeholders, present recommendations, listen actively, and project credible presence across meetings, presentations, and workplace conversations.
Designed for
Managers and emerging leadersClient-facing professionalsIndividual contributorsProfessionals preparing for broader responsibilitiesWhat you’ll learnCapabilities you can
Capabilities you can
apply immediately.
01Structure concise messages for different business audiences
02Speak with confidence and credible executive presence
03Present recommendations using evidence and narrative
04Listen, question, and respond effectively in meetings
05Handle objections and high-stakes conversations professionally
Course curriculumA practical learning
A practical learning
architecture.
5 modules • Practical activities • Customisable delivery
01Message architecture
−
Purpose, audience, structure, clarity, brevity, and business writing.
Guided learning • Practice • Workplace application02Presence and delivery
+
Voice, body language, confidence, composure, and credibility.
Guided learning • Practice • Workplace application03Presenting for decisions
+
Storyline, evidence, visual support, recommendations, and Q&A.
Guided learning • Practice • Workplace application04Influential conversations
+
Listening, questions, assertiveness, objections, and stakeholder adaptation.
Guided learning • Practice • Workplace application05Communication simulation
+
Present a recommendation, handle challenge and receive structured feedback.
Guided learning • Practice • Workplace applicationLearning experienceLess presentation.
Less presentation.
More participation.
Participants work with relevant situations, guided practice, peer discussion, reflection and practical action planning.
Guided practice
Structured exercises that make new behaviours safer to try and easier to repeat.
Application tools
Frameworks, checklists, templates and action plans designed for use after the course.
Completion credentialCertificate
Certificate
of participation.
Certificate available, subject to the agreed delivery design and participation requirements.
CRASKILLS.Certificate of
Participation
Participation
Delivery optionsRight-sized for your
Right-sized for your
learning objective.
One-day business communication workshop
Instructor-led • Offline / Online • Customisable
Two-day communication and presence lab
Instructor-led • Offline / Online • Customisable
Presentation skills masterclass
Instructor-led • Offline / Online • Customisable
Customised communication academy
Instructor-led • Offline / Online • Customisable
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View course →Frequently asked questionsUseful answers
Useful answers
before you begin.
Is this course suitable for beginners?+
Yes. The learning design starts with clear foundations and is adapted to the participants’ existing experience and responsibilities.
Can this course be customised for our organisation?+
Yes. Examples, activities, terminology, case situations, duration and outcomes can be contextualised for your industry and participant roles.
Can the course be delivered online and offline?+
Available delivery modes for this course are Offline / Online. The final format is agreed around group size, location and learning objectives.
Will participants receive a certificate?+
Certificate available. Any participation or completion requirements are confirmed in the agreed course proposal.
How can we request a proposal?+
Use the enquiry button and share your audience, preferred dates, location, delivery mode and expected outcomes. The Craskills team will recommend an appropriate design.
— Let’s shape the right experience
Bring this course
to your people.
Share your audience, location, preferred duration, current challenges and expected outcomes.
Request a course proposal →