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— Craskills flagship course · PEOPLE DATA

People Analytics and Workforce Insights

Turn workforce questions into ethical, decision-relevant measures and insights.

CSDesigned by Craskills Learning and Development Solutions
Contextual learningAdapted to participant roles
Hands-on practiceRelevant workplace situations
8 learning modulesClear, practical architecture
Offline / OnlineFlexible delivery options
CustomisableAligned to organisational goals
About this course

Built around the moments
that matter at work.

Turn workforce questions into ethical, decision-relevant measures and insights. This instructor-led course develops practical capability through guided demonstrations, relevant workplace cases, structured practice and an application plan. It can be contextualised for the participant group, industry and organisational priorities.

Designed for

HR, talent and L&D professionalsPeople managers and team leadersOrganisational development teamsBusiness leaders responsible for people outcomes
What you’ll learn

Capabilities you can
apply immediately.

01Frame useful workforce questions
02Select and interpret people measures
03Build clear dashboards and narratives
04Protect privacy and avoid misleading conclusions
Course curriculum

A practical learning
architecture.

8 modules • Practical activities • Customisable delivery

01

People analytics foundations

Questions, stakeholders, decisions, ethics and value.

Guided learning • Practice • Workplace application
02

Workforce measures

Capacity, movement, absence, performance, skills and experience.

Guided learning • Practice • Workplace application
03

Analysis and interpretation

Segments, trends, comparisons, drivers and limitations.

Guided learning • Practice • Workplace application
04

Insight to action

Dashboards, narratives, recommendations and follow-up.

Guided learning • Practice • Workplace application
05

Data preparation and governance

Create reliable definitions, access controls and analysis-ready workforce data.

Guided learning • Practice • Workplace application
06

Diagnostic and predictive thinking

Distinguish description, drivers, forecasts and responsible inference.

Guided learning • Practice • Workplace application
07

People dashboard design

Build decision-focused views for leaders, HR and managers.

Guided learning • Practice • Workplace application
08

Applied analytics case

Analyse a workforce question and present an ethical action recommendation.

Guided learning • Practice • Workplace application
Learning experience

Less presentation.
More participation.

Participants work with relevant situations, guided practice, peer discussion, reflection and practical action planning.

01

Contextual cases

Scenarios and examples connected to participant roles and business reality.

02

Guided practice

Structured exercises that make new behaviours safer to try and easier to repeat.

03

Application tools

Frameworks, checklists, templates and action plans designed for use after the course.

Completion credential

Certificate
of participation.

Certificate available, subject to the agreed delivery design and participation requirements.

CRASKILLS.Certificate of
Participation
Delivery options

Right-sized for your
learning objective.

01

One-day foundation workshop

Instructor-led • Offline / Online • Customisable

02

Two-day applied practitioner lab

Instructor-led • Offline / Online • Customisable

03

Four-module capability journey

Instructor-led • Offline / Online • Customisable

04

Customised organisational academy

Instructor-led • Offline / Online • Customisable

Related learning pathway

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Related advisory perspective

Connect learning with organisational practice.

For organisations working on broader workforce or responsible-AI transformation, this independent advisory perspective provides useful implementation context.

Read Metley’s perspective on skills-first talent systems ↗
Frequently asked questions

Useful answers
before you begin.

Is this course suitable for beginners?

Yes. The learning design starts with clear foundations and is adapted to the participants’ existing experience and responsibilities.

Can this course be customised for our organisation?

Yes. Examples, activities, terminology, case situations, duration and outcomes can be contextualised for your industry and participant roles.

Can the course be delivered online and offline?

Available delivery modes for this course are Offline / Online. The final format is agreed around group size, location and learning objectives.

Will participants receive a certificate?

Certificate available. Any participation or completion requirements are confirmed in the agreed course proposal.

How can we request a proposal?

Use the enquiry button and share your audience, preferred dates, location, delivery mode and expected outcomes. The Craskills team will recommend an appropriate design.

— Let’s shape the right experience

Bring this course
to your people.

Share your audience, location, preferred duration, current challenges and expected outcomes.

Request a course proposal →
Craskills insights

Practical ideas for better work.

Occasional perspectives on leadership, learning, AI, HR and workplace capability.