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— Craskills flagship course · CHANGE

Change Management and Adoption

Build sponsorship, participation and reinforcement around new ways of working.

CSDesigned by Craskills Learning and Development Solutions
Contextual learningAdapted to participant roles
Hands-on practiceRelevant workplace situations
7 learning modulesClear, practical architecture
Offline / OnlineFlexible delivery options
CustomisableAligned to organisational goals
About this course

Built around the moments
that matter at work.

Build sponsorship, participation and reinforcement around new ways of working. This instructor-led course develops practical capability through guided demonstrations, relevant workplace cases, structured practice and an application plan. It can be contextualised for the participant group, industry and organisational priorities.

Designed for

Managers and functional leadersBusiness professionals across functionsProject and transformation teamsHigh-potential and emerging leaders
What you’ll learn

Capabilities you can
apply immediately.

01Assess stakeholders and change impact
02Create a credible change narrative
03Design participation and capability support
04Measure adoption and remove barriers
Course curriculum

A practical learning
architecture.

7 modules • Practical activities • Customisable delivery

01

Change diagnosis

Purpose, impacts, readiness, stakeholders and risks.

Guided learning • Practice • Workplace application
02

Mobilising people

Sponsorship, communication, involvement and resistance.

Guided learning • Practice • Workplace application
03

Capability and transition

Learning, role clarity, support and local reinforcement.

Guided learning • Practice • Workplace application
04

Adoption measurement

Behaviour indicators, feedback, barriers and sustainment.

Guided learning • Practice • Workplace application
05

Change communication architecture

Plan messages, messengers, dialogue and feedback across the transition.

Guided learning • Practice • Workplace application
06

Manager enablement

Equip line managers to translate, support and reinforce change.

Guided learning • Practice • Workplace application
07

Sustaining new behaviour

Align systems, recognition, accountability and continuous improvement.

Guided learning • Practice • Workplace application
Learning experience

Less presentation.
More participation.

Participants work with relevant situations, guided practice, peer discussion, reflection and practical action planning.

01

Contextual cases

Scenarios and examples connected to participant roles and business reality.

02

Guided practice

Structured exercises that make new behaviours safer to try and easier to repeat.

03

Application tools

Frameworks, checklists, templates and action plans designed for use after the course.

Completion credential

Certificate
of participation.

Certificate available, subject to the agreed delivery design and participation requirements.

CRASKILLS.Certificate of
Participation
Delivery options

Right-sized for your
learning objective.

01

One-day foundation workshop

Instructor-led • Offline / Online • Customisable

02

Two-day applied practitioner lab

Instructor-led • Offline / Online • Customisable

03

Four-module capability journey

Instructor-led • Offline / Online • Customisable

04

Customised organisational academy

Instructor-led • Offline / Online • Customisable

Related learning pathway

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Build confident managers who communicate clearly, coach effectively, and lead with purpose.

Explore the complete program →
Continue building capability

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01

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Practical transition-to-manager capability.

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02

Coaching and Performance Conversations

Feedback, accountability, and development.

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28

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Make better choices under uncertainty.

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Frequently asked questions

Useful answers
before you begin.

Is this course suitable for beginners?

Yes. The learning design starts with clear foundations and is adapted to the participants’ existing experience and responsibilities.

Can this course be customised for our organisation?

Yes. Examples, activities, terminology, case situations, duration and outcomes can be contextualised for your industry and participant roles.

Can the course be delivered online and offline?

Available delivery modes for this course are Offline / Online. The final format is agreed around group size, location and learning objectives.

Will participants receive a certificate?

Certificate available. Any participation or completion requirements are confirmed in the agreed course proposal.

How can we request a proposal?

Use the enquiry button and share your audience, preferred dates, location, delivery mode and expected outcomes. The Craskills team will recommend an appropriate design.

— Let’s shape the right experience

Bring this course
to your people.

Share your audience, location, preferred duration, current challenges and expected outcomes.

Request a course proposal
Craskills insights

Practical ideas for better work.

Occasional perspectives on leadership, learning, AI, HR and workplace capability.