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— Craskills flagship course · INFLUENCE

Stakeholder Management and Influence

Understand stakeholder interests and move complex decisions through credible engagement.

CSDesigned by Craskills Learning and Development Solutions
Contextual learningAdapted to participant roles
Hands-on practiceRelevant workplace situations
5 learning modulesClear, practical architecture
Offline / OnlineFlexible delivery options
CustomisableAligned to organisational goals
About this course

Built around the moments
that matter at work.

Understand stakeholder interests and move complex decisions through credible engagement. This instructor-led course develops practical capability through guided demonstrations, relevant workplace cases, structured practice and an application plan. It can be contextualised for the participant group, industry and organisational priorities.

Designed for

Managers and functional leadersBusiness professionals across functionsProject and transformation teamsHigh-potential and emerging leaders
What you’ll learn

Capabilities you can
apply immediately.

01Map influence, interests and dependencies
02Adapt messages without losing integrity
03Build coalitions and address resistance
04Create clear engagement and follow-through plans
Course curriculum

A practical learning
architecture.

5 modules • Practical activities • Customisable delivery

01

Stakeholder landscape

Power, interest, impact, relationships and context.

Guided learning • Practice • Workplace application
02

Influence strategy

Credibility, reciprocity, evidence, framing and timing.

Guided learning • Practice • Workplace application
03

Difficult alignment

Competing interests, objections, politics and boundaries.

Guided learning • Practice • Workplace application
04

Engagement planning

Messages, channels, ownership, commitments and review.

Guided learning • Practice • Workplace application
05

Stakeholder conversation lab

Practise influence across senior, peer, partner and resistant stakeholders.

Guided learning • Practice • Workplace application
Learning experience

Less presentation.
More participation.

Participants work with relevant situations, guided practice, peer discussion, reflection and practical action planning.

01

Contextual cases

Scenarios and examples connected to participant roles and business reality.

02

Guided practice

Structured exercises that make new behaviours safer to try and easier to repeat.

03

Application tools

Frameworks, checklists, templates and action plans designed for use after the course.

Completion credential

Certificate
of participation.

Certificate available, subject to the agreed delivery design and participation requirements.

CRASKILLS.Certificate of
Participation
Delivery options

Right-sized for your
learning objective.

01

One-day foundation workshop

Instructor-led • Offline / Online • Customisable

02

Two-day applied practitioner lab

Instructor-led • Offline / Online • Customisable

03

Four-module capability journey

Instructor-led • Offline / Online • Customisable

04

Customised organisational academy

Instructor-led • Offline / Online • Customisable

Related learning pathway

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Explore the complete program →
Continue building capability

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01

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Practical transition-to-manager capability.

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02

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Feedback, accountability, and development.

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27

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Turn change plans into changed behaviour.

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Frequently asked questions

Useful answers
before you begin.

Is this course suitable for beginners?

Yes. The learning design starts with clear foundations and is adapted to the participants’ existing experience and responsibilities.

Can this course be customised for our organisation?

Yes. Examples, activities, terminology, case situations, duration and outcomes can be contextualised for your industry and participant roles.

Can the course be delivered online and offline?

Available delivery modes for this course are Offline / Online. The final format is agreed around group size, location and learning objectives.

Will participants receive a certificate?

Certificate available. Any participation or completion requirements are confirmed in the agreed course proposal.

How can we request a proposal?

Use the enquiry button and share your audience, preferred dates, location, delivery mode and expected outcomes. The Craskills team will recommend an appropriate design.

— Let’s shape the right experience

Bring this course
to your people.

Share your audience, location, preferred duration, current challenges and expected outcomes.

Request a course proposal
Craskills insights

Practical ideas for better work.

Occasional perspectives on leadership, learning, AI, HR and workplace capability.